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Additional Note
If your pet has an allergy, please let us know through the additional comment in the Cart Section when selecting your plan. We will substitute that treat for something equally tasty.
Complete Cricket Care Kit:
•Just Add Crickets!!
•Use as cricket carrier/habitat
•House up to 30 medium crickets for a week or longer
•Dark texture cylinders provide ideal place for crickets to hide
•Dark cylinders are removable for easy feeding of reptiles/amphibians/birds
•The technologically advanced lid features a viewing/feeding window on the top with two dark tubes with clear caps and flappers that cover opening when cylinders are removed and a carry handle.
Protein, vitamins and minerals are a life sustaining need for many reptiles, amphibians and birds. Crickets are the most widely available food source for many of these domestically maintained animals. In the past, crickets were difficult to keep for any length of time. Now, with Lee's Kricket Keeper, hobbiest may maintain up to 30 medium crickets for a week or longer.
•Crickets naturally gravitate to dark places. The two dark cylinders provide an ideal hiding place for the crickets, while also allowing for easy closing when feeding animals. Simply slide the cylinder out of the keeper and drop the flapper down to prevent escapees. If needed, cover the cylinder opening with one hand while moving to the animal that you are feeding. Remove your hand and lightly tap on the cylinder to release the appropriate number of crickets for feeding. Cover opening and return to keeper. One cylinder should be removed at a time to avoid crickets escaping.
Cricket Care:
Crickets should be kept in a well-ventilated area at a temperature range between 70-75 degrees with low humidity. Keep out of direct sunlight and cold drafts. Keeper should be kept clean and dry. Premium Cricket food and water gel should be provided at all times. Both of which should be provided in the shallow food and water dishes provided. If water gel is not available a sponge may be used. Do not fill bowl with water since the crickets may drown.
Cleaning Instructions:
Crickets produce quite a bit of waste and so it is necessary to clean the unit after each use. Remove any deceased crickets, shed skin or waste and clean the entire unit with hot tap water. Never use soap or detergents since it may leave a residue that can be harmful or even deadly to the crickets.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship virtually to any address within US. Note that there are restrictions on some products.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Order Placement and Confirmation:
When placing your order on our website, select the "Pick Up In-Store" option at checkout. You will receive an email confirmation once your order is successfully placed.
Pickup Notification:
We will notify you via email when your order is ready for pickup. Please wait for this notification before coming to the store.
Pickup Location:
Your order will be available for pickup at our store located at 751 Port America Place suite 420, Grapevine, TX, 76051 . Store hours and contact information can be found on our website.
Pickup Timing:
Your order will typically be ready for pickup within 48 hours of order confirmation unless any other problem arise in which case you will be notified via email. Please wait for the notification before arriving for pickup.
Identification and Confirmation:
When picking up your order, you may be required to provide a valid photo ID and the order confirmation email (digital or printed) for verification.
Authorized Pickup:
If you are unable to pick up the order yourself and wish to designate someone else to pick it up on your behalf, please ensure that they have a copy of the order confirmation email and a copy of your photo ID for verification.
Order Changes:
Any changes to your order, such as modifications or cancellations, must be requested before the designated pickup time. Please contact our customer service for assistance.
Hold Period:
Your order will be held for pickup for 7 days from the time you receive the pickup confirmation notification. After this period, your items may be restocked, and your order may be canceled.
Items Inspection:
Please inspect your items upon pickup. If you discover any issues with your order, kindly notify our store staff immediately for assistance.
Returns and Exchanges:
Our standard return and exchange policies apply to items picked up in-store. Please refer to our Returns and Exchanges policy for more information.
Modification and Termination:
We reserve the right to modify or terminate the Buy Online, Pick Up In-Store service at any time without prior notice.